Mobile AI voice agents let customers explain a problem naturally, then handle...

https://www.mobileappdaily.com/knowledge-hub/ai-voice-agents-replacing-ivr-and-chatbots

Mobile AI voice agents let customers explain a problem naturally, then handle routine requests or pass context to a person. They can replace rigid IVR menus and basic chatbots. Grand View Research valued conversational AI at $10.19 billion in 2023.