Listen without rushing to fix things, ask what would help, and offer one...

https://www.foxtrot-bookmarks.win/start-by-listening-without-rushing-to-give-advice-ask-what-would-feel-helpful

Listen without rushing to fix things, ask what would help, and offer one practical step, like making a call together. You could say, “Want me to sit with you while we look at options?” Be clear about your limits