After testing AI platforms for years, I’ve seen real progress in customer...

https://mighty-wiki.win/index.php/Gartner_Says_91%25_of_CX_Leaders_Feel_Pressure_to_Use_AI_%E2%80%93_What_Should_I_Do_First%3F

After testing AI platforms for years, I’ve seen real progress in customer service automation. By 2026, some tools can assist agents on 70% of tickets within a week of setup—cutting resolution times and agent burnout